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FEES

Our fees, who pays and when

Every fee we charge, in one table: what it is, who pays it, when, and what you get for it.

Whoever we act for pays us, and the fee is in the agreement you sign with us. We never hold your money: purchase payments go to the developer, and rent and deposits go to the landlord.

Giles Dean, Co-Founder · Updated 4 October 2026

THE FEE TABLE

Four services, four fees

SERVICE

FEE

WHO PAYS

WHEN

WHAT’S INCLUDED

Buying off-plan

For buyers

5% of the purchase price, plus 5% VAT

The developer. You pay us nothing.

By the developer, 30 days after you sign the sale and purchase agreement (SPA)

A shortlist comparing price per sq ft, payment plan, handover date and likely rent for each option, a note if a developer hasn't finished a project before, and our help from first brief to handover and letting set-up.

Finding a tenant

For landlords

5% of a year's rent, plus 5% VAT

The landlord

When the tenancy contract is signed

Photos of your home, the Property Finder listing and Karolina's own network, enquiries and viewings, the tenant's written offer, the tenancy contract and its registration on RAK Digital, and the move-in inspection.

Finding a home

For tenants

5% of a year's rent, plus 5% VAT

The tenant

When the tenancy contract is signed

Homes that fit your budget, viewings, your written offer, the tenancy contract and its registration on RAK Digital, and the move-in inspection.

Managing your home

For landlords

First year: 5% of a year's rent for finding the tenant, plus 7% of the rent, minimum AED 500 a month.

Each year after: 7% of the rent, minimum AED 500 a month.

Plus 5% VAT

The landlord

Finding the tenant: when the tenancy contract is signed.

Management: monthly, invoiced to you.

Everything in finding a tenant, then renewals, starting about 90 days before the lease ends; checking each rent payment reaches you, and chasing if it doesn’t; repairs through licensed contractors, paid by you; inspections at move-in, move-out and once a year, with a short note each time.

All our fees are shown before 5% VAT, which is added to each.

For off-plan, we’re registered with several RAK developers, and happy to share our commission agreement if you’d like to see it.

A WORKED EXAMPLE

What a fee looks like on a real rent

AED 3,500

our fee on a rent of AED 70,000 a year: 5% of a year’s rent

Letting or finding a home

AED 175

VAT at 5% on that fee

5% of AED 3,500

AED 3,675

in all

AED 3,500 plus AED 175

Management on the same home. 7% of AED 70,000 is AED 4,900 a year, about AED 408 a month, so the AED 500 minimum applies: AED 500 a month (AED 6,000 a year), plus AED 25 VAT a month. First year: AED 3,500 for finding the tenant, plus AED 6,000 for management, so AED 9,500 plus AED 475 VAT. Each year after: AED 6,000 plus AED 300 VAT.

WHO PAYS

Whoever we act for pays us

Buying off-plan

The developer pays us. You pay us nothing.

Letting

If we find a tenant for a landlord, the landlord pays us. If we find a home for a tenant, the tenant pays us.

Both sides

If we act for both the landlord and the tenant on the same home, both pay us, and both are told in writing.

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